I know you need help and you need it now.
You’re here because finding the right customer service number shouldn’t feel like solving a puzzle. But somehow it always does.
919-364-6999
That’s the number. I put it right here at the top because I’m not going to make you hunt for it.
This guide gives you every official way to reach our customer service team. Phone, email, chat. Whatever works for you.
We pulled this directly from our internal support systems. No outdated information. No dead links. Just the current contact channels that actually connect you to a real person who can help.
You’ll find the main support line, alternative contact methods, and what to expect when you reach out.
No runaround. No endless searching through help pages.
Just the information you need to get your issue resolved today.
For Immediate Help: Call Our Customer Service Line
Look, I’m going to be straight with you.
Email support is fine for some things. But when you’ve got a real problem? When your account is locked or you’re bleeding money on a campaign that won’t pause? You need to talk to an actual human being.
That’s why I always tell people to pick up the phone first.
Customer Service Phone Number: 9193646999
Hours of Operation: Monday through Friday, 8:00 AM to 6:00 PM Eastern Time.
Here’s my take on this. Most people avoid calling because they think they’ll sit on hold forever or get bounced around to five different departments. I get it. We’ve all been there with other companies.
But phone support is still the fastest way to solve complex problems. Period.
Best For: Urgent account issues, technical problems that need troubleshooting, and billing questions that require immediate answers.
When you call, you’re talking to someone who can actually pull up your account. They see what you see. They can make changes in real time while you’re on the line.
Compare that to email where you send a message, wait six hours, get a response that doesn’t quite answer your question, and then start the whole cycle over again.
Now, some people will say phone support is outdated. That chat or email is more convenient because you can multitask. And sure, if your issue isn’t urgent, maybe that works.
But I’ve seen too many situations where a five-minute phone call solved what would’ve taken three days over email. That’s not even close.
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Bottom line? When it matters, call.
How to Prepare for Your Call: A 3-Step Checklist for a Faster Solution
Look, I hate being on hold as much as you do.
And I really hate having to call back because I didn’t have the right information the first time.
That’s why I put this together. These three steps will save you time and get your problem solved faster. We’re talking cutting your call time in HALF.
1. Have Your Account Information Ready
Grab your account number, username, or the email you used to sign up. It’s the first thing you’ll be asked for.
I know it seems obvious. But you’d be surprised how many calls get delayed because someone’s hunting through old emails trying to remember which address they used.
(Pro tip: take a screenshot of your account details and save it in your phone. You’ll thank me later.)
2. Clearly Define the Problem
Write down what’s wrong before you dial 9193646999.
What error message did you see? What were you trying to do when it broke? What have you already tried?
The more specific you are, the faster we can figure out what’s happening. Instead of saying “it’s not working,” try “I got an error code 404 when I clicked the submit button on the checkout page.”
See the difference? One gets you a quick solution. The other gets you a bunch of follow-up questions.
3. Be Near Your Computer (If Applicable)
For tech issues, being at your computer is huge.
We can walk you through fixes in real time. No more “let me call you back after I get to my desk” situations.
You get your problem solved NOW instead of dragging it out over multiple calls.
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Alternative Contact Methods for Customer Support
Look, I’m not a fan of phone calls either.
Sometimes you just want to fire off a question without sitting on hold for twenty minutes listening to elevator music. (And let’s be honest, nobody’s hold music is actually good.)
That’s why I make sure we offer other ways to reach us.
Email Support is my go-to recommendation for anything that needs detail. You’ve got screenshots to share? A question that requires some explanation? Email works. Send it to [email protected] and we’ll get back to you within one business day.
I know some people say email is dead. They’re wrong. It’s still the best way to handle complex issues without the back-and-forth chaos of chat.
Live Chat is different though. If you’re on our site right now and need a quick answer, hit that ‘Chat Now’ button in the bottom right corner. During business hours, you’ll get connected to someone who can actually help. Not a bot. Not a script reader.
Real people who know what they’re talking about.
Here’s what I really think matters: you shouldn’t have to wait for us to solve simple problems.
That’s why we built our Help Center. It’s available 24/7 with hundreds of answers, tutorials, and guides. Most questions? They’re already answered there. You can get what you need at 2am without emailing anyone.
Need to reach us directly? Call 9193646999 during business hours.
But honestly, check the Help Center first. You’ll probably find your answer faster than waiting for any of us to respond.
We’re Here to Help You Succeed
We’ve given you the direct phone number, 9193646999, and several other ways to get the customer service help you need.
I know that needing support can be stressful. But having the right information ready makes everything smoother and more effective.
You came here to find answers. Now you have them.
The support team is ready to help you solve your problem. Pick the contact method that works best for you and reach out.
Don’t wait around hoping things fix themselves. Get the help you need today using the resources we’ve outlined.
